FAQ’s

  1. What do you mean by the “people-centric approach”?
  2. Am I required to sign a long-term contract?
  3. How much of a change will this mean for my operations?
  4. How quickly can I start using your service?
  5. Will I need to purchase software?
  6. What do I need to get started?
  7. Are Horizon employees bonded or insured?
  8. How long have you been in business?
  9. What size companies does Horizon Payroll Solutions work with?
  1. What do you mean by the people-centric approach?

    Horizon Payroll Solutions’ people-centric strategy has helped small to mid-sized businesses, as well as franchises across the country, maximize time and risk management in payroll processing. The people-centric strategy means not just crunching numbers, but recognizing the individuals behind them. It means answering each company’s needs with a balance of technology and personal attention from experts familiar with their team. Horizon Payroll Solutions starts each client relationship by assigning two dedicated points of contact – a certified payroll representative and your own payroll advisor. These are individuals who get to know you and become experts on your business. Whether it’s questions about state requirements, pay stubs, electronic deposit, W-2’s, reporting and more, you can pick up the phone and receive answers from your dedicated expert – who knows you by name. Your dedicated advisor knows your specific preferences and needs, and can advise and alert you on changing requirements and opportunities.

  2. Am I required to sign a long-term contract?

    Pay As You Go: Horizon Payroll Solutions offers a “no contracts” policy, so you are not locked in – you can pay for service monthly.

  3. How much of a change will this mean for my operations?

    Horizon believes you shouldn’t have to change your way of doing business. We’ll work around the processes you prefer, whether you use spreadsheets, printed reports, online data entry, fax or phone. Our system is built to accommodate your needs and give you total control, 24/7.

  4. How quickly can I start using your service?

    While many of our clients are up and running within 48 hours, our process allows for a duplicate payroll transition where we run through a practice payroll period concurrently with your existing system to ensure everything is established exactly as you would like it to run. As a result, the startup timeline can depend on the pay period dates of your company.

  5. Will I need to purchase software?

    No – our program is delivered through a highly secure, online interface that you easily access from any computer with Internet access, 24/7.

  6. What do I need to get started?

    Once you decide to use our service, we will guide you through a complete, step-by-step implementation process outlining clear, specific steps for setup.

  7. Are Horizon employees bonded or insured?

    Yes, all Horizon Payroll Solutions’ employees are insured for theft.

  8. How long have you been in business?

    Horizon Payroll Services. Inc. has been in business since 1997. Prior to that, we were Horizon Information Systems. Inc., which was founded in 1981. Horizon Information Systems, Inc. began as a software company that designed the original software that Horizon Payroll Solutions, Inc. used.

  9. What size companies does Horizon Payroll Solutions work with?

    Horizon Payroll Solutions primarily works with businesses staffed with 1 to 1,000 employees, including franchises. More than 1,000 companies nationwide have engaged Horizon for its people-centric approach to payroll services.